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Service Lifecycle Management (Subject)
Here you can find all lessons in the subject Service Lifecycle Management.
- Foundations of Service Management / ITSM Foundations (Service, Value) Foundation 5 Handelt von der Etablierung von Service Prozessen in der IT eines Unternehmen. Hierbei großer Bezug auf ITIL.
- ITSM Foundations (Organization) / ITSM Service Strategy 5 Grundlagen von ITIL
- ITSM Service Design 5 ITSM Service Design Grundlagen und Teilprozesse
- ITSM Service Transition 5 ITSM Service Transition Grundlagen und Teilprozesse
- ITSM Service Operation / ITSM Continual Service Improvement 5 ITSM Service Operation / ITSM Continual Service Improvement Grundlagen und Teilprozesse
- Service Systems Engineering: New Forms of Delivery 5 DevOps
- Service Systems Engineering: Customer and Data-Driven Service (Lecture) 5 Service Systems Engineering: Customer and Data-Driven Service (Lecture)
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