Business Englisch (Subject) / Vokabeln (Lesson)

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• versenden to dispatch, to 
• Vertriebsweg = distribution channel  = way a product is made available and sold, including the organisations involved (supply chain)
• Anfrage enquiry  AE_ inquiry 
• factory outlet = a store in whic goods esp. surplus stock, are sold directly by the manufacturers at a discount 
• Hersteller manufacturer
• Spediteur freight forwarder  = agent who acts on behalf of importers, exporters, or other companies to organise the safe, effective and efficient transportation of goods 
• grauer Markt grey market  = trade of goods thorugh distribution channels that are legal but not intended by the original manufacturer
• beabsichtigen to intend
• Transportunternehmen eher Fahrunternehmen haulier  = company that transports goods by road 
• mail order system of buying and selling goods through the mail  to order by mail order 
• Advertisement
• Zwischenhändler middleman  =person who buys goods from producers and sells them to retailers or consumers 
• Auftragsabwicklung = order processing  = activity of dealing with every stage of a customers order 
• Verkaufsstelle outlet  =place from where goods are sold to the public 
• rezeptfrei over the counter 
• Verpackung der Produkte für den Verkauf packaging
• Verpackung der Produkte für die Lieferung Packing 
• Productrückruf product recall
• promotion measures aimed at encouraging the sale of a product 
• Mengenrabatt quantity discount; bulk-purchase discount 
• representative agent of a company who visits customers in order to sell products 
• Einzelhandelsverkaufsstelle retail outlet  = places where customers make purchases 
• Einzelhändler retailer  = person or business that sells goods directly to the public 
• Vorschuss retainer  =fee paid in advance to someone who might provide a service when required
• Sendung, Lieferung shipment, consignment 
• Special offer = condition that encourages the sale of a product (buy two get one free) 
• Versorger, Lieferant supplier 
• Lieferkette supply chain  = processes and companies that are involved in making and selling a product 
• trade Discount discount on the retail price agreed between tro traders 
• Händler trader 
• Messe trade show  trade fair exhibition  = event at which many companies show and sell their products 
• Advertisement
• Probeauftrag trial order 
• Wertschöpfungskette value  = process in which a company adds value to sth. e.g. though production, marketing or after sales service 
• Verkaufsautomat vending machine 
• Garantie warranty  guarentee 
• Großhändler wholesale  = person or company that sells goods in large quantities to other businesses, who then sell them to the general public 
• 3D Druck additive manufacturing 
• agile manufacturing a system that uses processes, tools an training to respond quickly to market changes and customer requirements, while still controlling costs and quality 
• Fließband assembly line 
• Automatisierung automation  = use of automatic equipment in a manufacturing process 
• Stapel, Ladung batch  = quantity of goods poruced at one time 
• Engpass bottleneck  = causes a delay in production process 
• Verseuchung contamination 
• continuous flow production =production process that is always moving, 24 hours, with only very infrequent maintenance required 
• Heimindustrie Cottage Industrie 
• handwerkliche Produktion craft production 
• Anpassung customisation
• defekt defective
• Ausfallzeit downtime 
• Fabrik fatory  = place containing machinery where goods are produced or assembled 
• montieren to assemble 

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