Business English (Basics 1) (Subject) / Email writing (Lesson)
There are 34 cards in this lesson
How to write an email
This lesson was created by baron_82.
This lesson is not released for learning.
- Name (formal,neutral) Dear Mr/Mrs/Ms Smith Dear Mary
- Previous contact (formal/neutral) Thank you for your email of... Further to your last email,... I apologize for not getting in contact with you before now.
- Reason for writing (formal/neutral) I'm writing in connection with... In reply to your email, here are... Your name was given to me by... We would like to point out that...
- Informing (formal/neutral) I'm writing to let you know... We are able to confirm that... I am delighted to tell you that... We regret to inform you that...
- Attachments (formal/neutral) Please find attached my... I'm sending you... as a pdf file.
- Ask for information (formal/neutral) Could you give me some information about... I would like to know... I'm interested in receiving/finding out...
- Requests (formal/neutral) I'd be grateful if you could... I wonder if you could... Thank you in advance for your help in this matter.
- Promise action (formal/neutral) I'll investigate the matter. I will contact you again shortly.
- Offer help (formal/neutral) Would you like me to...? Let me wether you would like me to...
- Final comments (formal/neutral) Thank you for your help. Do not hesitate to contact us again if you require any further information. Please feel free to contact me if you have any questions. My direct line is...
- Close (formal/neutral) I am looking forward to... (+ing) Best wishes Regards
- Name (informal) Hi/Hello Mary Mary,... (or no name at all)
- Previous contact (informal) Thanks for your email. Re your email,... Sorry I haven't written for ages, but I've been really busy.
- Reason for writing (informal) Just a short note about... Here's the... you wanted. I got your name from... Please note that...
- Informing (informal) Just a note to say... We can confirm that... Good news! Unfortunately,...
- Attachments (informal) I've attached... Here is the... you wanted.
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- Ask for information (informal) Can you tell me a little more about... I'd like to know... Please send me...
- Requests (informal) Please... Could you...? I'd appreciate your help on this.
- Promise action (informal) I'll look into it. I'll get back to you soon.
- Offer help (informal) Do you want me to...? Let me know if you'd like me to...
- Final comments (informal) Thanks again for... Let me know if you need anything else. Just give me a call if you have any questions. My number is...
- Close (informal) Looking forward to... (+ing) Speak to/See you soon. Bye (for now)/All the best
- Useful phrases for emails (1) Starting We are writing to... advise you of... confirm... enquiere...
- Useful phrases for emails (2) Starting a reference Thank you for your letter of January 23. With reference to / Further to... -our telephone conversation today,... -your fax of June 5th,...
- Useful phrases for emails (3) Giving good news I am delighted to tell you that... You will be pleased to hear that...
- Useful phrases for emails (4) Giving bad news We regret to inform you that... Unfortunately... I am afraid...
- Useful phrases for emails (5) Making a request We would be grateful if you could... I would appreciate it if you could... Could you possibly...? Please...
- Useful phrases for emails (6) Offering help If you wish, we would be happy to... Would you like me to...?
- Useful phrases for emails (7) Apologizing I am sorry about the delay in replying. I would like to apologize for... We are sorry for (any inconvenience caused).
- Useful phrases for emails (8) Enclosing documents I am enclosing... Please find enclosed...
- Useful phrases for emails (9) Closing remarks If you have any further questions, please do not hesitate to ask. If we can help you in any way, please contact us again. Thank you for your help.
- Useful phrases for emails (10) Refering to future contact I look forward to/Looking forward to... -meeting you next week. -receiving your comments in due course. -seeing you on the 29th.
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- Basic phrases for emails (1) Salutation -Dear Sir/Madam (if you know the position, but not the name) -Dear (name) (if you know the person's name)
- Basic phrases for emails (1) Endings -Yours sincerely (if you know the person's name) -Yours faithfully (if you don't know the person's name) - Best wishes/Best regards (less formal)