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• 50) All of the following are services that human resource consulting companies provide during mergers and acquisitions EXCEPT ________. A) aligning compensation programs B) overseeing database recovery systems C) developing change management plans B) overseeing database recovery systems
• 51) Which of the following is a strategic planning tool that shows the "big picture" of how each department's performance contributes to achieving the company's overall strategic goals? A) HR audit B) strategic plan C) digital dashboard D) strate D) strategy map
• 52) Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results? A) strategy map B) HR sco B) HR scorecard
• 53) A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process. A) strategy map B) HR benchmark C) business plan D) scanning worksheet E) digital dashboard E) digital dashboard
• 54) The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities, employee behaviors resulting from the activities, and the strategically relevant organizational outcomes of those employee B) HR scorecard
• 55) Which of the following is used to manage employee performance and to align all employees with the key objectives a firm needs to achieve its strategic goals? A) functional planning system B) HR Scorecard C) annual HR benchmarks D) high perfor B) HR Scorecard
• 56) Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness? A) management by objectives system B) human resource metric C) corporate-level strategy D) high-perfor D) high-performance work system
• 57) High-performance work organizations are most likely characterized by all of the following EXCEPT ________. A) multi-skilled work teams B) empowered front-line workers C) extensive training D) labor management cooperation E) commitment to hig E) commitment to high production rates
• 58) High-performance work systems have become necessary for U.S. firms due to ________. A) unemployment rates B) federal regulations C) increased minimum wages D) global competition E) cost leadership D) global competition
• 59) All of the following practices are most likely implemented by companies with high-performance work systems EXCEPT ________. A) hiring employees based on validated selection tests B) filling positions with internal candidates C) utilizing self- E) providing pay increases based on service years
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• 60) Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses validated selection tests when considering external hires. This most likely suggests the company is developing a ________. A) high-performance work syste A) high-performance work system
• 61) Which of the following is most likely a true statement about high-performance companies? A) Most employees are members of a local labor union. B) Most employees receive regular performance appraisals. C) Employee turnover is extremely high. B) Most employees receive regular performance appraisals.
• 62) Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position? A) human resource audit B) high-performance work system C) human resource C) human resource metric
• 63) The use of human resource metrics is essential for ________. A) management by objectives B) emergent employee behaviors C) corporate-level strategies D) related diversification E) evidence-based management E) evidence-based management
• 64) The primary purpose of implementing high-performance practices such as recruiting, screening, and training is to ________. A) foster a strong organizational culture B) eliminate the tendency to hire interns for full-time positions C) create ma D) develop a trained and self-motivated workforce
• 65) Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company? A) benchmarking B) diversifyin C) offshoring D) strategizing E) outsourcing A) benchmarking
• 66) According to studies, combining high-performance HR practices with modern technology most likely leads to increases in all of the following areas EXCEPT ________. A) worker productivity B) media mentions C) annual sales D) product quality E) B) media mentions
• 67) Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions? A) HR methodology B) HR benchmark C) HR checklist D) HR audit E) D) HR audit
• 67) Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions? A) HR methodology B) HR benchmark C) HR checklist D) HR audit E) D) HR audit
• 68) Which of the following audits is used by HR managers to determine whether a firm is adhering to relevant laws and regulations? A) strategic audit B) compliance audit C) organizational audit D) best practices audit E) function specific audit B) compliance audit
• 69) What is the first step of the HR audit process? A) planning the audit budget B) attaining top management support C) drafting an audit team D) determining the scope of the audit E) compiling internal and external checklists D) determining the scope of the audit
• 70) All of the following are commonly used HR metrics EXCEPT ________. A) communication expenses B) absence rate C) cost per hire D) human capital ROI E) health care costs per employee A) communication expenses

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