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english grammar (Fach) / oral business communication (Lektion)

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• metaculture overlapping individual cultures dominant western norms tend to be more prevalent
• communicative competence grammatical competence+cultural competence
• high context - low cotext work environment example high context culture: He has a degree from Harvard UniversityAuthority low context culture: Yeah, but what work experience does he have?The now and here
• resigning from a job (3) remain positive - don't talk negatively about your coworkers or supervisors clearly specify your last working day thank your employer for the opportunity that you had at the company
• ask for a pay raise (3) 1.) make a specific appointment 2.) inform your boss what you want to discuss beforehand 3.) be prepared and find a well-balanced way to express your accomplishments and your wish for a pay raise Thanks for meeting with me to discuss my salary. I would appreciate it very much if we could address the issue of a pay raise today. Based on this year's accomplishments and positive improvements, I would suggest a fair salary increase would range from 15% to 20%. Does this sound reasonable to you?
• planning a negotiation (6) Who has formal decision right? Foreign legal systems involved which I need to prepare for? Is dispute resolution typically relationship-based or law-based in this context? Are decisions made top-down or by consensus in this context? What are the underlying interests of the target party? What are some of the informal influences on the negotiation? (Government groups, labor unions, shareholder groups, etc.)
• Question formats negotiation persuasive vs confrontative persuasive:This is a better decision, wouldn't you agree? confrontative:Isn't it clear to everyone that the current quality is substandard?
• negotiation - take the floor direct vs indirect Just hold on a minute. I don't think that's true. If I might, could I please just add something here?
• forming directness (3) command: I want you to ... need statement: I would like to ... request: Could you give me ...

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