Channel Management (Fach) / 07 - Channel Conflict (Lektion)
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Conflict Resolution Strategies
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- informatioin-intensitive mechanism
- risky to give sensitive information away (trust & cooperation important!)
- third-party mechanism
- mediation
- arbitration
- voluntary
- compulsory
- building rational norms
- incentives
- high effective way to settle a dispute!
- difficult to admin
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